- How do I add a fragrance to my wardrobe?
- Open the Wardrobe tab in the app and tap the + button. Search by name, brand or note, then choose the status — owned, wishlisted, tried, passed or finished.
- Can I change which advisor I use?
- Yes. Go to the Advisors tab and tap a different advisor to switch. Your wardrobe and memories carry across.
- Why is my advisor giving generic answers?
- The more context you give — wardrobe, occasion, weather, budget — the more specific the response. Try a question that includes the occasion and what you already own.
- How do I cancel a subscription?
- Subscriptions are managed through Apple or Google. Go to your Apple ID or Google Play subscription settings to cancel. Cancelling does not delete your account or data.
- Is my data shared with third parties?
- ilé does not sell your personal data. Advisor responses are generated by AI. Read the full details in the Privacy Policy.
- The app is not loading — what should I try?
- Close and reopen the app. If that does not work, check your internet connection, then try reinstalling. If the issue continues, use the form on this page to tell us what you are seeing.
